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What is PLAYnetEarth? |
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PLAYnetEarth is a social portal where you can access the latest massive multiplayer online games (MMOGs), play the cutest flash games & upload your coolest videos seamlessly and safely. Not just about games, you can interact & participate in a vibrant gaming network through our E-services & social networking tools.
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| (2) |
Why register with PLAYnetEarth? |
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Register with PLAYnetEarth to access the world of entertainment and fun we had in store for you! Our E-services & social networking tools are exclusive for our members.
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| (3) |
How to register with PLAYnetEarth? |
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You can create a new account at http://www.playnetearth.com/register.php Registering as a member of PLAYnetEarth is FREE. No annual membership fees, no application fees.
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| (4) |
What are PLAYpoints? How do I use them? |
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PLAYpoints is an innovative micropayment system which allows our members to enjoy cashless online entertainment! It allows you to store PLAYpoints in your account and use them instantly for purchasing a variety of games and services on PLAYnetEarth. Coupled with our prepaid card system, it is only a simple 3-step process - Register, Buy and PLAY ! No hassles, no stress, no worries.
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| (4a) |
How do I purchase PLAYpoints? |
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Visit www.playnetearth.com and click on "Purchase PLAYpoints" tab. |
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Select the required denomination. |
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Fill in the required payment fields (eNETS)
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| (4b) |
How much is a PLAYpoint? |
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PLAYpoints are valued at 1 PLAYpoint = 1 Cent (SGD0.01 excluding 7% GST)
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| (4c) |
Who can sign up for PLAYnetEarth Account? |
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PLAYpoints are available online via www.PLAYnetEarth.com as well as at selected retail outlets. Click below to view the full list: PLAYnetEarth Card Retailers
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| (4d) |
How do I buy PLAYpoints via EZ-Online? |
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Purchase of PLAYpoints via EZ-Online can be done here.
1. You will need a SOny PaSoRi Reader. It's available here.
2. 
3.
4. You will be redirected to the EZ-Online website to proceed with the payment.
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| (5) |
How can I convert my PLAYpoints into top up point for my game account? |
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You must be a registered member of both PLAYnetEarth and your game publisher. |
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After you have logged in to www.playnetearth.com, make sure you have enough PLAYpoints to do the purchase. |
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Go to MMO Games, select the game, select your desired product from the list. |
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Once you have confirmed the purchase, PLAYpoints will be deducted from your PLAYnetEarth Account. |
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A code/PIN/password for your game top up will be dispensed to you after you have processed your order. It will also be emailed to you. |
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Log in to your game publisher's website, copy and paste this code/PIN/password to top up your game points.
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| (6) |
How long are my PLAYpoints valid? |
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For PLAYnetEarth prepaid cards top-up, PLAYpoints will be valid for 2 years upon activation. |
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If user hasn't log into his/her PLAYnetEarth Account for more than 6 months, his/her remaining PLAYpoints in the Account will be forfeited.
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| (7) |
What are MMO games? |
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Massive mutiplayer online games (also called MMOG or simply MMO) are video games which are capable of supporting hundreds or thousands of players simultaneously. MMOGs can enable players to cooperate and compete with each other on a grand scale, and sometimes to interact meaningfully with people around the world.
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| (8) |
What are casual games? |
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The word "casual" indicates that the games are produced for our casual consumers who comes across the game and can start playing almost immediately. They are accessible and fun to play. But easy to learn doesn't mean easy to master! You can enjoy a casual game in short increments, for 5 minutes or for hours on end.
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| (9) |
Do I have to pay to play these games? |
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All our casual games are free to play whereas most of our MMO games are pay to play.
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| (10) |
How do I manage my account? |
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| (10a) |
I lost my password. What can I do? |
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You can retrieve our ID / Password . Your ID / Password will be sent to the e-mail address used during registration. If you've forgotten which e-mail address you used during registration, please e-mail
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with your name and mobile number.
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| (10b) |
How do I change the information in my profile including my password? |
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Please login and change your information by clicking on the "Edit your profile" link under the Account Management column.
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| (10c) |
How do I activate my mobile with PLAYnetEarth? |
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1. Once logged in, click on the "Activate your mobile" link under the Account management column.
2. Follow the instructions to activate your mobile with us.
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| (11) |
Where do I go for more information or help? |
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Give us a call at +65 6332 9404 between operating hours (10.00am to 5.30pm weekdays) |
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Click on LiveSupport for an instant chat with our friendly Customer Service Officer between operating hours (10.00am to 5.30pm weekdays) |
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Email us at
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, we will get back to you within the next working day. |
